Dear Michelle,

Thank you very much for all your help with our wedding. Your prompt responses, ingenious ideas and patience are greatly appreciated. The layout was perfect for our wedding ceremony and reception and the tables, chairs and linens were beautiful.

We would also like to thank the Hawaii Tents & Events staff as they were very polite, efficient and helpful while dropping off and picking up the rental items.

Thank you very much again.

Peter & Cindi

Good Morning JoAnn

My name is Janine Ferrari, and my daughter (Ashley Kerber) just recently got married. We used your services, and I would like to share with you how AWESOME our experience was! (You can breathe now! hehe)

I had used other rental companies on the island in the past, and had good service. So you can understand my reluctance in wanting to try someone new at this very special time. Scott from Loulu Palms had recommended I call you. I bit the bullet and decided that I had better at least check you out. His connection had been with Jennifer, so when I scheduled the appointment, I made it with her.

From the second my daughter and I entered the office, we were made to feel very welcome. The day we came in the computers were on "Melt Down Mode" but still everyone was very pleasant and helpful! That is a very rare thing in this day and age! We then were greeted by Jennifer, and the fun began! She walked and talked us through everything!!! I mean she REALLY helped us get through all the answers! We came in with so many questions, obstacles, and color choices, that I did not know how we would ever decide! Jennifer took her time, and systematically got the job done! She was the BEST! I have never had anyone take the amount of time she did with us, and really care!

And it gets better!!!! She knew that I was not able to hire a wedding coordinator, and through the year or so before the wedding, she would call from time to time with a suggestion, or to tell us that the color we had picked needed to changes due to the amounts we needed. AND if that was not enough.......She volunteered to help me the day of the wedding! Now... I am as stubborn as a Mule, and still think I am Super Man's daughter, so I told her I didn't think I needed the help. WRONG!!!!

Had she not insisted on helping me that day, it would not have gotten finished in time for the quests arriving, as the "Friends" that were supposed to be there to help, did not allow for all the traffic, and were very late. A few even missed the wedding all together. I really think she went above and beyond her job title.

I am in retail, and understand great customer service. The service I received with this company went off the charts!!! I cannot even articulate how wonderful Jennifer is for your business! You only get one chance to make a first impression, and my first impression of this company is AWESOME JOB!!!! I will NEVER use another company! Please thank Jennifer and the rest of your wonderful staff for me! The wedding was a huge success because of Hawaii Tents!



The most delighted customer on the island,

Janine Ferrari

Aloha Jenny!

Before I begin, may I say what a pleasure it was to meet both you and Chris on that Thursday when you stopped by. Thank you for being so nice. I wanted to send one last email to thank you and your company for the services which were far beyond excellent. We received so many inquiries and compliments on everything from the canopies to the the linens and everything in between. I was sure to follow your recommended table layout and everything fit perfectly! I really, really liked and appreciated the very clean lines of how the canopy was put up. It did not give off that messy and cluttered feeling tents sometimes offer with all the poles, ropes, etc., and it felt very spacious and safe. It was actually very elegant and I wish I could have them up all the time! I was sure to pass on your company name to those interested. Even the DJ company inquired about the set up and rental equipment because of its quality. I also really liked the chairs.

Not only did they give a very polished look, but they were really comfortable and sturdy. As far as outdoor chairs are concerned, your black ones were very elegant. I must also tell you just how pleased I was at how clean and fresh your ice chest coolers and trash bins were. Thank you so much for everything. You, Jenny, have made this entire experience very pleasant and non-stressful. If not for you and your great company, the event would not have been what it was. Should I ever need to hold another outdoor event, I know I will be calling and requesting YOU. You are awesome!

I've attached some photos of the set up prior to the guests' arrivals. As I had mentioned, my son wanted everything very simple, understated and clean lined so we kept the decor at a minimum. Your white table linens, black chairs and grand canopies really did the job to capture the look we were attempting.



Take care, Jenny. Again, I cannot thank you enough!

Mahalo,

Carly

Dearest Jenny,

Rob and I cannot thank you enough for working with us to make our wedding day something beautiful that we would never forget. I relive moments when I'm daydreaming or looking at pictures.

The personal care and concern you showed us really gave us peace of mind -- You fit right in with our close friends and family! Thanks for all your hard work and for helping us make this day affordable.

We hope to see you in the near future!

Erika & Rob Molyneux

Hi Jennifer,

I'd really like to commend your staff for being there on time. They were also very flexible when I called to inform them that we would be ending earlier than originally anticipated. I also received the nice card you sent. Thank you for that as well.

It was great doing business with you Jennifer and I will definitely pass your information along to the next group of employees that will be handling our picnic next year.

Thanks again!

Galileo L. Tan II
Business Banking Officer (Kaimuki)
Central Pacific Bank

Hi Jennifer,

Thank you so much for your help with the event. If it wasn’t for the help of Hawaii Tents and Events, we would not have been able to pull together a 1500 person event on three days notice. Everything went very well and for the expected number of people, the layout was just right – enough seats and the right flow. Thank you again for your help and professional guidance.

Denise Hayashi
Consultant for the U.S. Coast Guard Foundation.

Aloha Joann,

I asked for your contact information from your personnel to comment on the outstanding customer service that was provided by various members of your staff.

To start, I have been coordinating events for Pearl Harbor for years and have used your company for the majority of it. This year, I had so many new challenges and people not doing what they said they would, BUT folks in your organization made it easy and were extremely customer oriented. From the beginning, Dennis Young coordinated details ensuring that I had exactly what was needed, demonstrating wonderful communication. Mike Doyle was extremely flexible and cooperating ensuring the scheduling fit my needs. Even Tui and his friendly and cooperative crew came out, coordinated the specific locations and worked quickly to install the items. The tear down was even easier.

I just wanted to take a moment and express how much quality service is appreciated. Please be sure to pass on to all involved that "they make a difference" when they continue to do what they do and do it with a smile.

Sincerely,
Lara

Lara A. Katine
Special Events & Commercial Sponsorship Director
Navy Region Hawaii MWR

Aloha Dennis,

On behalf of the entire Current Affairs Team and Bishop Museum I would like to extend my sincere thanks to you and your team for all your hard work and support... Everything went very well and thanks to Tui's expertise we were able to fix a tricky situation with the stage tent...

...I look forward to partnering with you again soon.

Sincerely,

Sophie Hastings
CURRENT AFFAIRS
HAWAII's EVENT INNOVATOR

Dear Mike,

On behalf of Goodwill Industries of Hawaii and the people we serve, we wanted to thank you and Hawaii Tents & Events for helping us with our last-minute tent needs at Goodwill's 2008 Annual Silent Auction held at The Willows.

The cocktail tables were easy to set up and helped to create an informal atmosphere in the event. The canopy tents worked perfectly over the walkway and provided our guests with a dry area during the intermittent rain. You and your staff (Alex and Tobei) are to be commended for making this happen.

The Willows were very impresses with the way we were able to arrange tents quickly and they liked the results. They will be using Hawaii Tents & Events as a referral in the future...

...Thank you especially to Carol, Joanne and Marie who were just awesome with their customer service...

...I look forward to partnering with you again soon.

Sincerely,

Liz Camat
Development Manager
Goodwill Industries of Hawaii